Shipping policy

Please allow 48 hours to process your order. Expect an email to let you
know your order is on the way!

DOMESTIC SHIPPING RATES:

Shipping charges for your order will be calculated and displayed at checkout.

 Shipping Mode Items Transit Time Price
Economy Up to $45.00

4-8 business days

$3.99
Standard Up To $45.00 2-5 Business Days $4.75
Standard $45.00 and Up 2-5 Business Days FREE

INTERNATIONAL SHIPPING:
We offer international shipping to the following countries: 
Hong Kong SAR, Israel, Japan, Malaysia, Singapore, South Korea, United Arab Emirates, Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom, Canada, Australia, New Zealand 

Shipping charges for your order will be calculated and displayed at checkout

Carrier Handling fee Transit time Services
DHL Express  __ Calculated Worldwide
USPS  __ Calculated  First Class Package International
Priority Mail Express International
Priority Mail International


Orders protected with Shopify-powered backup rate

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Heaven's Bridge is not responsible for these charges. They are the responsibility of you, the customer.

REFUNDS,, RETURNS AND EXCHANGES
We accept returns up to 30 days after delivery, if the item is unused and in its original
condition, and we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at support@heavensbridge.net with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

For more information on refunds and returns visit our refund policy.

If you have any further questions, please don't hesitate to contact us at support@heavensbridge.net.